Privacy Policy
Effective Date: 4-Sep-2025
Last Updated: 4-Sep-2025
Zen Pro Gaming (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website www.zenprogaming.com] or make a purchase from us.
1. Information We Collect
When you use our website, we may collect the following information:
● Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase.
● Account Information: Username, password, and profile details if you create an account.
● Usage Data: IP address, browser type, device type, pages visited, time spent, and referral source.
● Cookies & Tracking: We use cookies, pixels, and similar technologies to improve site performance, personalize your experience, and analyze traffic.
2. How We Use Your Information
We may use your information to:
● Process and deliver your orders.
● Provide customer service and respond to inquiries.
● Improve our website, products, and services.
● Send promotional emails, updates, and offers (you can opt out anytime).
● Detect, prevent, and address technical or security issues.
● Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
● Service Providers: Payment processors, shipping companies, marketing platforms, and analytics tools that help us operate our business.
● Legal Compliance: If required by law, court order, or to protect our rights.
● Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Cookies & Tracking Technologies
We use cookies to:
● Remember your preferences.
● Enable secure checkout.
● Analyze traffic and improve user experience.
You can disable cookies in your browser settings, but some features of the site may not function properly.
5. GDPR (General Data Protection Regulation) – For EU/EEA Users
If you are located in the European Union (EU) or European Economic Area (EEA), the following rights apply under GDPR:
● Lawful Basis of Processing: We process your data based on consent, contract performance, legal obligations, and legitimate interests.
● Your Rights:
○ Right to access your personal data.
○ Right to correct or update inaccurate data.
○ Right to request deletion of your data (“right to be forgotten”).
○ Right to restrict processing under certain conditions.
○ Right to data portability (receive a copy in a structured format).
○ Right to object to processing for marketing or profiling.
● Data Transfers: Your data may be transferred to servers outside the EU/EEA, including the U.S. We use safeguards such as contractual clauses to protect your information.
To exercise GDPR rights, contact us at contact@zenprogaming.com.
6. CCPA (California Consumer Privacy Act) – For California Residents
If you are a California resident, the following rights apply under CCPA:
● Right to Know: You can request details about the categories and specific pieces of personal data we have collected about you.
● Right to Delete: You can request that we delete your personal information, subject to certain exceptions (e.g., order fulfillment, legal obligations).
● Right to Opt-Out: You may opt out of the sale of your personal information. (We do not sell personal data, but we honor this right.)
● Right to Non-Discrimination: You will not be discriminated against for exercising your CCPA rights.
To exercise CCPA rights, email us at contact@zenprogaming.com with “CCPA Request” in the subject line.
7. Your Privacy Choices
● You can opt out of marketing emails by clicking “unsubscribe” in any email we send.
● You can manage cookies through your browser settings.
● You may request deletion, correction, or access to your personal data anytime.
8. Data Security
We take reasonable measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure.
9. Children’s Privacy
Our website and products are not directed toward children under 13. We do not knowingly collect personal data from children.
10. International Users
If you access our website from outside the United States, your information may be transferred and stored in the U.S. By using our site, you consent to this transfer.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.”
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Zen Pro Gaming
Email: contact@zenprogaming.com
Website: www.zenprogaming.com